Cancellation Policy

Coaching Session Cancellation Policy

We require all clients to provide at least 24 hours notice when canceling or rebooking an appointment. Late cancellations or no-shows will be charged for the full session using the payment method provided at booking. Clients arriving more than 15 minutes after their appointment start time will be considered a no-show.

Course & Workshop Cancellation Policy

Because course materials have to be purchased in advance, refunds will not be provided for group courses and workshops.

Package Cancellation Policy

Coaching packages may be cancelled after four sessions have occurred since purchase.

Packages that are paid for in monthly instalments will not be refunded for any payments charged at the time of cancellation. After cancelling, no further charges will incur.

Packages that were paid for in advance (“Upfront Pricing”) will receive a pro-rated discount for the sessions remaining at the time of cancellation.